Audi delays delivery of custom S4, president of Audi USA gives owner free temp S4

[blkclk550]

Instead of sitting back and listening to excuse after excuse from the dealership, Datz reportedly took to the Internets in search of justice. The expectant owner even sent a note out to Audi U.S.A. chief Johan de Nysschen, and he says he focused his vitriol on Audi's goal to be the global leader in luxury autos instead of complaining about his plight at the dealership.

Instead of ignoring the email, de Nysschen took action, calling the disgruntled buyer to see how he could hep. The Audi boss apologized for the delays, telling him that his $2,500 Daytona Gray paint job and trunk component delays were the issue, though he reportedly added that those issues are Audi's, not his.

story link
http://www.autoblog.com/2011/04/08/a...s-free-s4-unt/

Original thread link

http://www.audizine.com/forum/showth...e-temporary-S4

[SSDD]

Very cool. Glad they took the extra effort to accommodate him. I really feel like the dealer experience is going to determine my next vehicle

[Sticky]

Classy move by Audi.